A blocked soil pipe can affect several toilets or floors and may be restricted at a bend, junction or underground connection. We identify the affected part of the stack and suitable access before opening or clearing it.
Blocked Soil Pipe
A blocked soil pipe can affect several toilets or floors and may be restricted at a bend, junction or underground connection.
HomeBlocked Soil PipeBlocked Soil Pipe enquiry

Shared soil stacks
Several affected toilets or floors can indicate a blockage in a shared stack or downstream connection.
Access and discharge
Upper-floor fixtures may need temporary restrictions while a blocked shared stack is opened or cleared.
Stacks, bends and junctions
Soil stacks include branch connections and changes of direction that affect how clearance equipment can reach a blockage. The stack layout through the building also matters where joints are concealed or it serves several floors.

Contact us about a blocked soil pipe
Complete the form and we will get back to you.
Separating a toilet blockage from a stack fault
A single toilet can be blocked locally, while several affected fixtures may point to a shared stack or downstream drain. We use the symptom pattern to distinguish those possibilities before deciding where to work.
Working on shared stacks in occupied buildings
Fixtures above the work can continue to discharge into a blocked stack unless their use is restricted. We take that into account before opening an access point and check relevant connections after clearance. Persistent symptoms may require investigation of the underground drain or ventilation.
Blocked Soil Pipe: common questions
Can one soil-pipe blockage affect several toilets?
Yes. Several fixtures can discharge into the same restricted stack or downstream drain.
Does gurgling always mean the soil pipe is blocked?
No. Ventilation and trap problems can also cause noise, so gurgling needs to be considered with flow and backflow.
Should upstairs toilets be used during a downstairs overflow?
No. Avoid using connected fixtures if their discharge could add sewage to an active blockage or overflow.
Can a soil-pipe blockage be at a bend or underground connection?
Yes. Restrictions can occur at bends, junctions or where the stack connects to the underground drain.
Can an access point release backed-up sewage?
Yes. The water level and connected fixtures need to be understood before the stack is opened.